Windows Assistant

Remote diagnostics, repair, installation, cleanup, and reports.

Download app Submit repair order

9527.es

Slow computer Checks CPU, memory, disk, and startup items, then judges hardware bottlenecks first.

Software issues Handles apps that fail to open, crash, miss runtimes, fail to install, or uninstall poorly.

Software install Uses the software catalog, Winget, official sites, or GitHub Releases first.

Disk cleanup Safely clears temporary files, recycle bin, and error reports without touching customer files.

Printers Checks queues, ports, default printer, drivers, and related service status.

Service report Records diagnosis, actions taken, result changes, and follow-up recommendations.

Open assistant

Customer runs the app and keeps it connected.

Submit issue

Send the identification code and issue details.

Diagnose first

Read system, performance, and logs.

Fix next

Run confirmed repair actions.

Deliver report

Explain the work done and next advice.

For Windows computers that can start normally and connect to the network; pre-boot failures, complete network loss, or hardware damage require separate handling.